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Frequently Asked Questions
What services does Digital Canvas Solution provide?
We specialize in web design using WordPress and Divi, business consulting, comprehensive website maintenance plans, and offer expertly crafted SEO-specific written content.
Why choose WordPress and Divi for web design?
WordPress and Divi provide a powerful combination of flexibility, functionality, and user-friendliness, allowing us to create stunning and high-performing websites.
Do you offer ongoing support for the websites you build?
Absolutely. We provide website maintenance plans to ensure your site remains up-to-date, secure, and optimized. All our maintenance packages are billed annually.
How do I get started with your web design services?
Simply explore our web design services, and when you’re ready, get in touch. We’ll guide you through the process, from concept to completion.
Can I choose a maintenance plan after my website is built?
Certainly! We offer maintenance plans for existing websites. Contact us, and we’ll help you find the right plan for your needs.
Are all website builds paid upfront?
Yes, for projects with a turnaround time of 6 weeks or less, we require payment in full at the start of the project to ensure a seamless and efficient process.
What is included in your website maintenance plans?
Our maintenance plans cover regular updates, security measures, backups, performance monitoring, and ongoing support. See our detailed plans for more information.
Can I cancel my maintenance plan at any time?
Our maintenance contracts are billed annually, providing continuous support and peace of mind for your website. As a special offer, we include six months of premium maintenance service at no additional cost for all websites we build. This ensures that your newly crafted digital space receives dedicated attention and optimal performance during the initial crucial period.
Do you offer refunds for website builds or maintenance plans?
Refunds are not provided for completed website builds. Maintenance plans are annual commitments, and refunds are not available after the plan has commenced.
Do you provide written content for websites?
Yes, we can. Our dedicated team specializes in crafting SEO-specific written content tailored to your business needs. From engaging blog posts to informative web copy, we’ve got your content covered.
How long does it take to complete a website project?
The timeline varies based on project complexity. We’ll provide a detailed estimate during the consultation phase to ensure realistic expectations.
Can I make changes to my website after it's built?
Yes! We provide training during the handover phase, empowering you to make updates. If you prefer assistance, our maintenance plans include content update options.
How do I contact Digital Canvas Solution for inquiries or support?
Visit our “Get in Touch” page, and you can reach us via the provided contact form or send an email to support(at)digitalcanvassolution.com.